Tech Support / Helpdesk Niv 0-1
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About this job : IT support technician

Fed IT, a recruitment firm specializing in recruitment for IT professions,
We operate on two types of recruitment: temporary and permanent.

We cover open positions in IT, development, decision-making and infrastructure.

We are currently looking for a computer Technician for one of our clients located in the East of the Island in Anjou.

Your missions

- Process requests for help and provide user support;
- Diagnose technical problems as well as find solutions and implement them;
- Install, configure and update computer hardware and software;
- Ensure the maintenance, administration and security of systems and applications;
- Documenting incidents, writing procedures and user guides intended for
- Manage the inventory and renewal of computer equipment and software;
- Perform other related duties.

Your profile

- Hold an AEC or a DEC in computer science;
- Have 2 to 3 years in a similar position;
- Good knowledge of Windows operating systems (Windows 10-8-7, Active directory, Windows Server);
- Knowledge of the Office suite;
- Good knowledge of computer equipment;
- Basic knowledge of networks (switches, router, firewalls, antennas, etc.);
- Basic knowledge of virtualization with VMware and Hyper-V (asset);
- Sense of organization, priorities and customer oriented;
- Fluency in spoken and written English;
- Possess a car and a valid driver's license. Occasional travel is to be expected between our factories.