Tech Support / Helpdesk Niv 0-1
Logo charte diversite S ln fra logo ws

About this job : Level 1-2 - IT Technician

Fed IT, a recruitment agency specializing in IT recruitment. We intervene on two types of recruitment: temporary and permanent. All our consultants are IT experts who speak your language and work in your environment. We cover the IT, development, decision support and infrastructure professions.

Your missions

We are looking for, for one of our clients, a level 1-2 IT support technician, this is a permanent position, on site, salary around $50,000 - $60,000 (depending on experience).
Your duties:
• Respond to and assist users in the configuration and use of software and peripherals on various computer workstations.
• Analyze hardware and software problems while providing appropriate solutions.
• Perform technical work such as configuration, maintenance and installation of computer equipment.
• Greet, inform and assist users by phone, email or verbally
• Support and follow up on various requests submitted and refer them as needed
• Solve problems according to priorities and deadlines
• Handle, transport, test and inventory material and equipment under your responsibility
• Participate in various updates, monitor file changes or recurring problems
• Inform the team of various updates, file follow-up or the evolution of recurring problems to be improved

Your profile

o Minimum of 3 to 5 years of professional experience in a similar position
o College degree in computer science or equivalent
o Excellent command of English and French, both written and spoken
o Excellent knowledge of the MS Office 365 suite of software and knowledge of networking
o Knowledge of Microsoft environments
o Good communication skills and customer orientation

The company offers a competitive salary, benefits (group insurance, retirement savings), corporate discounts and continuing education.
You can contact me at guillaumefrealle@fedit.ca

Find all our offers on www.fedit.ca
The masculine form is used to lighten the text, without prejudice to the feminine form.
Only those candidates whose applications have been selected will be contacted.