Tech Support / Helpdesk Niv0-1
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About this job : Support Technician Level 1

Fed IT, a recruitment firm specializing in recruitment for IT jobs, We work on two types of recruitment: temporary and permanent. All our consultants are IT experts who speak your language and evolve in your world. We cover the IT, development, decision-making and infrastructure professions.

We are looking, for one of our clients, for Support Technician level. 1, for the call center department, it's a permanent position, very interesting for a first experience.

Your missions

Your missions

* Provide support to internal users
* Maintain all service requests via the ticketing tool
* Pass on second level requests in case of more advanced technical level

Your profile

* Diploma in computer science (DEC or DEP)
* First experience accepted
* Knowledge of Microsoft, Exchange and AD tools
* Excellent communication
* Bilingualism essential (French and English)


The company offers you a competitive salary, benefits (group insurance, retirement savings), corporate discounts and continuing education.
You can contact me at

Only those whose applications have been selected will be contacted.
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