Tech Support / Helpdesk Niv0-1
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About this job : IT Technician level 1

Fed IT, a recruitment firm specializing in IT job recruitment,
We work on two types of recruitment: temporary and permanent.
All our consultants are IT experts who speak your language and evolve in your universe.
Do not hesitate to follow our company page to discover all our open positions in the IT, development, decision-making and infrastructure fields.

We are currently looking for an IT Technician level 1 for our client based on the East Island of Montréal (Anjou)

Your missions

- Provide level 1 technical support to internal users;
- Advise and train users on the various software used by the company;
- Work together with the team in place, level 2 technicians and system, and network administrators, for the various daily tasks;
- Ensure the creation of computer tickets.

Your profile

- DEP or AEC in computer science or another diploma relevant to the role ;
- Minimum one year of experience in a similar role ;
- Good knowledge of the Microsoft environment ;
- Good knowledge of the Active Directory tool ;
- Fluent in French.