Tech Support / Helpdesk Niv2-3
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About this job : IT Technician - Level 1-2

Fed IT, a recruitment firm specializing in IT recruitment.
We intervene on two types of recruitment: temporary and permanent.
All our consultants are IT experts who speak your language and work in your world. We cover the IT, development, business intelligence and infrastructure professions.

Your missions

We are currently looking for a computer technician - level 1-2 for one of our clients located in the West Island of Montreal. This is a permanent position. The salary offered varies according to experience ($55,000 to $65,000). Hybrid format (2 days on site - 3 days telecommuting). It is therefore necessary to reside in Montreal.

Your missions will be :

o Prepare and configure equipment to be deployed to projects
o Provide level 1 and 2 technical support to users
o Configure and deploy new workstations
o Update software and hardware and maintain inventory
o Participate in team projects as needed
o Document processes and tickets assiduously

Your profile

o Minimum of 3+ years experience in a similar position
o Possess a College Diploma (DEC) in IT or other related training
o Knowledge of IT environments such as VPN, Microsoft Windows, Firewall, Linux; Active Directory, Office 365 and 0365 administration console
o Knowledge of MDM technologies
o Relational skills, customer service orientation
o Autonomous, organized and good analytical skills
o Excellent oral and written communication skills in French (English an asset)
o Able to travel on occasion (driver's license and car required)


The company offers a competitive salary, advantageous benefits (group insurance, retirement savings, discounts), flexible working conditions and 3 weeks of vacation.

You can contact me at

Find all our offers on
Only the candidates whose applications have been selected will be contacted.