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IT TECHNICIAN LEV. 1 - CALL CENTER MONTREAL

Tech Support / Helpdesk Niv0-1
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About this job : IT TECHNICIAN LEV. 1 - CALL CENTER

Fed IT, a recruitment firm specializing in recruitment for IT jobs, We work on two types of recruitment: temporary and permanent. All our consultants are IT experts who speak your language and evolve in your world. We cover the IT, development, decision-making and infrastructure professions.

We are looking, for one of our clients, for Support Technician level. 1 - Call Center Dpt.

Your missions

* Provide first level support to internal users
* Maintain all service requests via the ticketing tool
* Transmit second level requests in case of more advanced technical level

Your profile

* Diploma in computer science (DEC or AEC)
* First professional experience accepted
* Knowledge of Microsoft, Exchange and AD tools
* Excellent communication
* Bilingualism essential (French and English)
* Flexible on schedules (day, evening, weekend)
The company offers you a competitive salary, benefits (group insurance, retirement savings), corporate discounts and continuing education.

You can contact me at guillaumefrealle@fedit.ca, or at 581-984-4920.

Find all of our offers on www.fedit.ca

Opportunities

L'entreprise vous offre un salaire compétitif, des avantages sociaux (assurance collective, épargne retraite), des rabais corporatifs et de la formation continue.

Vous pouvez me contactez sur guillaumefrealle@fedit.ca, ou au 581-984-4920.

Retrouvez l'ensemble de nos offres sur www.fedit.ca