Tech Support / Helpdesk Niv0-1
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About this job : IT Technician - Call Center

Fed IT, a recruitment firm specializing in recruitment for IT jobs, We work on two types of recruitment: temporary and permanent. All our consultants are IT experts who speak your language and evolve in your world. We cover the IT, development, decision-making and infrastructure professions.

We are looking, for one of our clients, for Support Technician level. 1 - Call Center Dpt.

Your missions

* Provide first level support to internal users
* Maintain all service requests via the ticketing tool
* Transmit second level requests in case of more advanced technical level

Your profile

* Diploma in computer science (DEC or AEC)
* First professional experience accepted
* Knowledge of Microsoft, Exchange and AD tools
* Excellent communication
* Bilingualism essential (French and English)
* Flexible on schedules (day, evening, weekend)

The company offers you a competitive salary, benefits (group insurance, retirement savings), corporate discounts and continuing education.

You can contact me at, or at 581-984-4920.

Find all of our offers on


L'entreprise vous offre un salaire compétitif, des avantages sociaux (assurance collective, épargne retraite), des rabais corporatifs et de la formation continue. Possibilité de télétravail !

Vous pouvez me contactez sur, ou au 581-984-4920.

Retrouvez l'ensemble de nos offres sur

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Seules les personnes dont les candidatures ont été retenues seront contactées.

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