Tech Support / Helpdesk Niv2-3
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About this job : IT Technician / Analyst

Fed IT, a recruitment firm specializing in IT job recruitment,
We work on two types of recruitment: temporary and permanent.
All our consultants are IT experts who speak your language and evolve in your universe.
Do not hesitate to follow our company page to discover all our open positions in the IT, development, decision-making, and infrastructure fields.

We are currently looking for a Level 1 Computer Technician for one of our clients located in Saint Bruno on the South Shore of Montreal.

Your missions

* Process requests for help and provides user support;
* Perform the diagnosis of technical problems as well as the search for solutions;
* Install, configure and update computer hardware and software;
* Ensure the maintenance, administration, and security of systems and applications;
* Document incidents, write procedures and user guides for users;
* Manage the inventory and renewal of computer equipment and software;
* Perform other related duties.

Your profile

* AEC, DEP, or DEC in computer science or equivalent;
* 2 years in a similar position;
* Good knowledge of Windows operating systems (Windows 10-8-7, Active Directory, Windows Server);
* Knowledge of the Office suite;
* Good knowledge of computer hardware;
* Basic knowledge of networks (switches, routers, firewalls, antennas, etc.);
* Basic knowledge of virtualization with VMware and Hyper-V (asset);
* Sense of organization, priorities, and customer-oriented;
* Fluency in spoken and written English;
* Valid driver's license.