Tech Support / Helpdesk Niv2-3
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About this job : IT Technician / Analyst

Fed IT, a recruitment firm specializing in IT job recruitment,
We work on two types of recruitment: temporary and permanent.
All our consultants are IT experts who speak your language and evolve in your universe.
Do not hesitate to follow our company page to discover all our open positions in the IT, development, decision-making, and infrastructure fields.

We are currently looking for a bilingual IT Technician/analyst to work for our client, based in downtown Montréal

Your missions

* Provide software, application, and operating system support to company employees
* Participate in the deployment of operating system images, configuration, maintenance, and support for all IT equipment
* Take care of the installation and support of IT equipment (Laptops, desktops, tablets, hardware, mobile software)
* Participate in the creation of alternative methods to complete tasks and correct system errors and inconsistencies to increase team productivity
Participate in the selection of equipment and issue recommendations
* Ensure that the interconnection between computers and different systems is transparent and efficient
* Document procedures, best practices, and configurations as needed

Your profile

* Degree in computer science or equivalent
* 1 -2 years of experience in IT support
* Good knowledge of Windows operating systems, hardware, and peripherals
* Experience in solving computer problems
* Good analytical skills
* Easy to communicate, dynamic and enthusiastic
* Customer-oriented, curious, and creative
* Bilingual French English