Tech Support / Helpdesk Niv2-3
Logo charte diversite S ln fra logo ws

About this job : IT Support Technician - Level 2

Fed IT, a recruitment firm specializing in recruitment for IT jobs, we work on two types of recruitment: temporary and permanent. All our consultants are IT experts who speak your language and evolve in your world. We cover the IT, development, decision-making and infrastructure professions.

We are looking for IT Technician for one of our clients, a leader in the logistics and transport sector. This is a permanent position, with a salary between $ 50,000 and $ 55,000 depending on experience, possibility of remote, dynamic environment, high growth with the possibility of internal development.

Your missions:

Your missions

Provide technical support by responding to user requests received by phone or e-mail (breakdowns, defects, PC configuration problems, software/applications)
Provide daily technical support to operations and systems
Diagnose and resolve hardware and software problems in person, remotely and by phone
Analyze user problems, provide solutions and document problem resolution steps in the ticketing system
Manage service calls and tickets with vendors.

Your profile

Minimum of 3 years experience
DEC in computer science
Good experience and knowledge of the Windows environment
Good experience and knowledge of Active Directory management
Knowledge of Citrix environment
A+ certification (an asset)

You can contact me at, or at 581-984-4920.

Find all our offers on


Vous pouvez me contactez sur, ou au 581-984-4920.

Retrouvez l'ensemble de nos offres sur

Le masculin est utilisé pour alléger le texte, et ce, sans préjudice pour la forme féminine.
Seules les personnes dont les candidatures ont été retenues seront contactées.