IT SUPPORT MANAGER

Dir Support / Admin
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About this job : IT Support Manager

Hello, I'm Guillaume, senior recruitment and business development consultant at Fed IT, a recruitment firm specializing in IT recruitment.
I work on two types of recruitment: temporary and permanent in the Greater Montreal area. Our team of IT experts speaks your language and operates in your world. We cover the IT, development, business intelligence and infrastructure professions.

Your missions

I am looking for an IT Support Manager for one of our clients, located on the south shore of the island of Montreal. This is a permanent position. Salary varies according to experience ($100,000 to $120,000).
Your missions will be :
• Manage and lead a support team (levels 1 and 2) for internal and external users
• Be in charge of network administration in a Windows environment (10 & 11)
• Ensure installation, configuration and maintenance of computers, updates, software, peripherals, etc.
• Install and/or support application software (ERP, specific software, etc.).
• Evaluate, recommend and purchase computer equipment, software and other peripherals
• Monitor system logs and performance indicators: daily reports, server status, monitoring, maintenance and updates
• Ensure network security with anti-virus programs and firewalls
• Ensure LAN / WAN monitoring & optimization
• Administration, management, inventory and documentation

Your profile

• College diploma in computer science or similar field
• Minimum 5 years' experience in a similar position or systems administrator role
• Good knowledge of Windows Server 201x, 2022 and VMware
• Experience with Microsoft server environment and Active Directory
• Experience of TCP/IP, DHCP, DNS, WLAN, VPN technologies
• Good problem-solving methodology and attention to detail
• Ability to set up and follow up project documentation
• Bilingual (English and French)

The company offers a competitive salary, benefits (group insurance, retirement savings, sick days), flexible working conditions and 3 weeks' vacation.
You can contact me at guillaumefrealle@fedit.ca.
See all our job offers at www.fedit.ca
Only those candidates whose applications have been selected will be contacted.

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